Information we may collect
When you contact us, submit an enquiry, request franchise information or interact with the website, we may collect details such as your name, email address, phone number, organisation, city, message content, enquiry type and basic technical information such as browser, device, pages visited and referral source.
How information is used
Information may be used to respond to enquiries, route franchise or partnership requests, manage corporate communication, improve the website experience, maintain security, analyse aggregate site performance and comply with applicable legal or regulatory obligations.
Franchise, media and career enquiries
Information submitted for franchise, media, vendor, career or partnership purposes may be shared internally with relevant Massive Restaurants teams or authorised representatives so the enquiry can be evaluated and responded to appropriately.
Cookies and analytics
The website may use cookies, analytics tools, embedded video services or similar technologies to understand aggregate visitor behaviour, maintain site functionality and improve content. You can manage cookie preferences through your browser settings.
Data sharing
We do not sell visitor personal information. Information may be shared with trusted service providers, professional advisors, group entities or authorities where necessary for operations, legal compliance, security or responding to your request.
Retention and security
Information is retained only as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required by law. Reasonable administrative and technical safeguards are used to protect information from unauthorised access or misuse.
Your choices
You may request correction, update or deletion of your information where applicable by contacting Massive Restaurants through the official contact details on this website. Certain records may be retained where required for legitimate business, legal or compliance reasons.
Policy updates
This policy may be updated from time to time. The latest version published on this website will apply to website visitors and enquiries from the date it is made available.